36.46. It is a telephone number that makes Jean-Marie and Élisabeth Rosey, inhabitants of Viévigne, shiver. This is that of health insurance. Number that Jean-Marie Rosey knows by heart, exhausted to dial it to fall on the voicemail of the French Social Security… For months, their words are dying, in the earpiece.
“Each time, it’s the same, for several minutes, I type on all the numbers on which I am asked to press to obtain a competent person, says Jean-Marie Rosey, in order to deal with the error in my file. wife, disabled in category 2 since the summer of 2019 and recognized as a disabled worker. »
“We want to get an appointment at the CPAM in Dijon”
He who is also mayor of the town, explains, during our meeting in early May,…