Did you recently receive an SMS telling you that you will receive a large reimbursement from Health Insurance if you complete a form? You have been targeted by the new scam campaign circulating on French telephones. In order not to be a victim, Service-Public.fr reminds you of the right things to do.
Beware of scams!
Health Insurance has updated its examples of fraudulent SMS, calls and emails. The latest scam campaign tells you that you will receive a large refund after completing a refund form. Be vigilant and do not fall into the trap, it is an attempt to ” phishing » or phishing. This fraud technique is common on the internet today and aims to obtain personal and confidential information or to defraud you of money.
To know : Health insurance is not the only entity to know this type of identity theft, other organizations such as the Personal Training Account, the Family Allowance Fund or Pôle-emploi are also victims.
The right things to do
When you receive similar messages, there are three things to do before continuing:
- verify the email address; in the event of fraud, it does not have the domain name of the entity (which is visible after the @ in email addresses);
- verify the phone number; the Health Insurance telephone number is 3646 and for Covid-19 contact tracing, 0 87 52 00 70 and 09 86 01 36 46 can contact you;
- do not click on any links in these messages. Connect to your personal space, if it is not a scam then you will find the information provided there.
In general, the interlocutors of official entities never ask for the communication of personal or confidential information (password, RIB, bank card number, etc.) outside your personal space on their site. The content of the message should appeal to you (the promise of a large unexpected sum of money) can alert you and help you identify the attempt to ” phishing ».
I am the target of these scam attempts, what can I do?
You can report the scam attempt to different organizations depending on its nature:
- to report a fraudulent site, go to Phishing initiative
or on the website of the Ministry of the Interior
- to report a suspicious email or site, go to Signal Spam
- to report an SMS, go to the 33 700 platform
- to find out about scams, to report a scam website or email, theft of bank details or a phishing attempt: you can contact Info Escroqueries on 0 805 805 817 (free call from France) from Monday to Friday from 9 a.m. to 6.30 p.m.
I am a victim of phishing, what should I do?
If you have communicated your means of payment, that you have noticed fraudulent debits, the first step is to oppose it immediately. Then, in the event of identity theft or fraudulent debits, keep the evidence of phishing, this will help you when you file a complaint with the police station or the gendarmerie brigade on which you depend. And finally, it is essential to change your passwords.