Put technology to support your customer service (and not the other way around)
It’s easy to get caught up in “too much” technology. They bloom quickly, and then engages an endless race. However, these tools and channels must above all serve your customers and advisors. So before committing, arbitrate! The French spend 21 hours per month in front of TikTok, an increase of 22% between January 2021 and … Read more